Purchasing a Marcato product means choosing quality, safety, and long-lasting durability. This is why it’s important to make sure that the item you buy is authentic and not a counterfeit copy.

Below you will find some useful tips to recognize an original product and shop with complete peace of mind:

1. Buy only from official channels

To avoid fake products or items of doubtful origin, we recommend purchasing exclusively through:

• The official Marcato website: marcato.it

• Authorized retailers, listed directly on the official website

These are the only channels guaranteed by the company to provide an authentic product, accompanied by all Marcato quality standards.

2. Beware of prices that are too low

One of the main indicators of a counterfeit product is a price that seems excessively convenient.
If you find a Marcato item being sold at a much lower cost than on official channels, it is likely not an original product.

3. Be cautious with sponsored ads on social media

In recent years, many ads have appeared promoting fake products using images or descriptions similar to the official ones.

To recognize a reliable ad:

• Check that it comes from the official Marcato Instagram or Facebook pages.

• Always verify the destination link: it must lead to marcato.it or to a retailer listed on the official website.

• Avoid unclear ads, those with spelling mistakes, poor-quality graphics, or coming from unknown pages.

4. How to recognize an authentic Marcato product

Although the sales channels are the first guarantee of authenticity, you can also pay attention to these details:

• High-quality materials, refined finishes, and proper weight

• Original packaging, with the Marcato logo and clear information about the product

• Manual included in the box

• A well-defined Marcato logo, precisely engraved or printed

   

5. Still unsure? Contact customer support

If you are purchasing or have already purchased a product from a non-official channel and suspect it may be fake, you can contact our team by sending:

• Photos of the product

• Photos of the packaging

• Proof of purchase

We will help you verify the authenticity of the item.